Sephora: ‘mothership of modern-day beauty industry’ revels in a retail makeover
LVMH-owned luxury makeup brand defies cost of living crisis with ‘open-sell’ format that shoppers seem to love
Self-checkout is turning us into thieves – but it’s not our fault
Big retailers in the US are scaling back or eliminating their self-service checkouts because of theft – but ‘it can be hard not to steal from them’
‘I open the bins and think I’m in for a treat’: the Australian dumpster divers who find treasure in the trash
Supermarkets try to discourage them but an army of dumpster divers are trying to reduce food waste and live a more sustainable life
Superdry co-founder in talks to buy back ailing brand after sales slump
Julian Dunkerton lines up potential partners to fund cash offer as company considers shop closures
‘I’m devastated it’s closing’: London shoppers say farewell to Fenwick
Department store on New Bond Street, which opened in 1890s, closes its doors this weekend
Post-Brexit food labelling rules to appease DUP will lead to higher prices, says industry
Draft legislation is intended to ensure full array of products are sold in Northern Ireland
Australian inflation is under control – now it’s time to worry about the economic health of households
We might be safe from further interest rate rises but most Australians are still doing it tough and keeping their purses closed
Morrisons shoppers to join management meetings as chain seeks revival
Chief executive Rami Baitiéh prioritises listening to customers in strategy for struggling supermarket
Buying bigger packs may not get best deal in UK supermarkets, says watchdog
Stores should make pricing for each unit clearer, says Competition and Markets Authority
Near-record $7.9bn in sales marks second strong year in row for Sotheby’s
Series of ‘extraordinary collections’ ensures New York-based auction house comes close to highs of 2022
Superdry considers store closures as part of cost-cutting plan
Struggling fashion retailer looking at options including job cuts after reporting slide in sales
Believe it or not, some companies still put their customers first
A survey last week revealed customer satisfaction is at its lowest point since 2015. But there are sparks of light amid the misery suffered by so many readers
Britons switching to smaller, higher-quality alcoholic drinks, experts say
Increasing preference said to be driven by desire to be healthier and is fuelling trend for 100ml taster bottles
John Lewis considering cutting 11,000 jobs after slashing redundancy terms
Exclusive: Latest turnaround plan could see thousands made redundant over five years after group halves its redundancy pay
Superdry loses fourth finance boss in five years as losses widen
Giles David to replace Shaun Wills, with sales falling at troubled fashion brand