WH Smith CEO quits after accounting error that wiped almost £600m off value Company slashes profit outlook as it takes hit from blunder in North American division
Ocado’s share price is back where it started. Are its robots just too fancy? Delivery company struggling to convince US chain Kroger, its most important customer, of the virtues of automation
Zip wires, darts, wild swimming: why shopping centres are trying new ways to bring in customers Developers are turning to health-related activities as traditional stores hit by online retail continue to close
Walmart CEO Doug McMillon to step down after more than a decade in role John Furner, the retail chain’s boss in the US, will succeed McMillion as global CEO after 31 January
Burberry bosses urge Rachel Reeves to reinstate tax-free shopping for tourists British luxury brand urges chancellor to pursue ‘progressive policies’ in budget to increase spending sprees by foreigners
‘Part of the joy economy’: bumper year for UK toys as Wicked dolls and Pokémon appeal to ‘kidults’ Some of this year’s Christmas must-haves also expected to appeal to older generations
UK grocery price inflation slows as retailers launch pre-Christmas promotions Prices are rising fastest in markets such as chocolate confectionery, fresh meat and coffee, figures show
‘Success is shutting them down’: Met police in fight against illegal vape and phone shops Products that fail fire safety checks, are counterfeit and breach laws protecting children targeted in raids in London
UK retail sales growth slows as shoppers await Black Friday and budget Industry body says shoppers are waiting for discount day, as Barclays reports falling consumer confidence
US private equity giant poised to take over online retailer The Very Group Barclay family set to lose another part of former business empire, once known as Littlewoods, to Carlyle Group
Sainsbury’s says shoppers are delaying spending in run-up to budget Boss of supermarket urges Rachel Reeves not to fuel inflation with tax rises on retailers and suppliers
Marks & Spencer’s cyber-trauma is bad, but clearly manageable Chief executive criticises chancellor before budget that could prove bigger threat to business than ‘the incident’
‘A lifeline’: how fashion designers came to love the high street collab Since the 1990s, high fashion has sprinkled stardust on the high street – now collabs also help struggling designers
France moves to suspend Shein over sex dolls as debut store opens in Paris The fast-fashion retailer has faced a backlash after the childlike dolls were discovered for sale on its website
M&S boss says Reeves made customers more worried with pre-budget speech Stuart Machin says shoppers are concerned about rising costs after chancellor failed to rule out manifesto-breaking tax rises