Pets at Home boss says ‘urgent and necessary’ action needed as profits dive
Interim chair of group, which is still looking for a CEO, says chain must ‘return to our retailing roots’
B&Q owner holds firm – but others might struggle if a ‘softening’ retail market turns soggy
Kingfisher may be thriving, but its numbers mask a retail landscape that looks increasingly fragile as budget looms
FCA makes inquiries into WH Smith accounting error that wiped almost £600m off value
Regulator assessing whether firm breached UK disclosure rules for listed companies, but is yet to launch formal investigation
I went to an M&S opening and it was mobbed. Why are people so weird about shops?
I thought it would just be big news for me but I had reckoned without the TikTok generation, mums staring at the premixed cocktails and the yoga-mat brigade stalking every aisle, writes Zoe Williams
‘Replacing the old, stuffy department store’: John Lewis boss on its revamp
Peter Ruis discusses the chain’s £800m reboot, bringing ‘radical relevance’ – and that dance-driven Christmas ad
Black Friday discounts fail to offer cheapest prices, Which? research finds
Products sold by retailers including John Lewis and Very among those cheaper outside of November discount period
Falling stock markets and high shop prices hit US consumer confidence; rate cut hopes lift Wall Street – as it happened
Rolling coverage of the latest economic and financial news
Asos turns to AI stylists to win back shoppers after sales slide 12%
Online fashion retailer says action to cut discounts and deter ‘serial returners’ contributed to fall in sales
UK retail sales drop unexpectedly as shoppers await Black Friday and budget
Supermarkets, clothing stores and online mail order firms suffer sales declines as consumers delay purchases
UK is worst-performing market for JD Sports as youth unemployment hits sales
Lack of spare cash among under-25s feeds slide in sales with annual profits to be at lower end of expectations
Asda to raise £568m in store sell-off as sales continue to fall
Supermarket still losing market share despite effort under Allan Leighton to win over customers with price cuts
Ocado shares fall 17% after US partner announces warehouse closures
Online grocer had a deal with Kroger to build 20 customer fulfilment centres but three of the sites are to close
WH Smith CEO quits after accounting error that wiped almost £600m off value
Company slashes profit outlook as it takes hit from blunder in North American division
Ocado’s share price is back where it started. Are its robots just too fancy?
Delivery company struggling to convince US chain Kroger, its most important customer, of the virtues of automation
Zip wires, darts, wild swimming: why shopping centres are trying new ways to bring in customers
Developers are turning to health-related activities as traditional stores hit by online retail continue to close