Things aren’t all bad: hail the UK customer service heroes of 2024
Over the past year, in addition to their consumer complaints, readers have asked us to highlight those businesses that went above and beyond to help
Pension annuities are back in vogue – here’s how to get the best value
It can provide peace of mind with a guaranteed retirement income, but choose carefully
UK low- to middle-income families far poorer than OECD counterparts – study
Britons 39% worse off than Dutch equivalent due to housing costs 44% higher than western European average
One in six UK workers skipping meals to make ends meet, says TUC
Trade unions body finds 17% have skipped meal in past three months, and as many as 10% do so most days
‘Bringing back the wonder’: inside the £10bn Earls Court redevelopment seeking planning consent
Site of the former west London exhibition centre to include nearly 4,000 homes, cultural venues, a park, offices, shops and restaurants
UK debt market sell-off threatens to push up mortgage costs
Almost 700,000 homeowners face increase when fixed-rate deals end this year
Number of people seeking help with energy bills up by 20% last year
Citizens Advice says it assisted 60,000 households in England and Wales with cost of gas and electricity in 2024
Bank of Dave 2: The Loan Ranger review – Rory Kinnear files a solid return as the bloke from Burnley
The businessman with a heart takes on crooked payday lenders in this predictable sequel that gets by on its heartfelt performances
Big retail will cope – but Reeves’ NICs raid is too much, too soon for part-timers
In the hospitality sector, where labour costs are a bigger proportion of the overall base, employers have fewer options
What the bond market turmoil means for your mortgage, pension and savings
While age is a factor in how people are affected, the turbulence is not all bad news, experts suggest
Two power station owners to get more than £12m for three hours of electricity
Uniper and a subsidiary of Vitol able to charge 50 times recent market price to ensure supply during evening peak
My disabled mother paid £500 to travel near an Avanti accessible toilet … and it was closed
The nearest one was seven carriages away and my father couldn’t push her in a wheelchair that far
Cash makes surprise comeback amid 4.6% annual rise in ATM withdrawals
Nationwide say use of coins and paper money is ‘thriving’ with budgeting trends such as ‘cash stuffing’ on the rise
UK long-term borrowing costs rise to highest since 1998 – as it happened
Government plans to sell £297bn of bonds this fiscal year, the second-highest on record
UK house prices dip for first time since March, says Halifax
Britain’s biggest mortgage lender says say affordability could hamper further rises in the months ahead