Thames Water is billing me for its own mistake

I was suddenly presented with a nearly £2,000 bill backdated to 2020 when it had mistakenly stopped collecting my direct debits

Thames Water lenders float new £10bn rescue plan

Latest effort involves paying off fines worth hundreds of millions of pounds as part of bid to stave off financial collapse

We were stranded as flights were cancelled, but the travel company didn’t seem aware of our rights

Borrowers coming off fixed deals hit hard as Savills says big spike in interest payments made up half the overall rise

Timely end of two-child limit plus a healthy uptick in universal credit signals ‘life-changing’ boost to Britons most exposed to Trumpflation

Criminals exploiting Middle East crisis by targeting customers seeking help or refunds from affected carriers

US workers are finding it difficult to afford basic necessities as the president claims ‘the economy is roaring back’

High-net-worth residents of UAE heading to Ireland and France to wait out missile attacks before tax year ends

Carmaker’s decision to drop NissanConnect EV app on relatively recent cars fuels warnings from experts

Trade body attends meeting with Rachel Reeves, hours after saying it was pulling out over suggestions of price gouging

Exclusive: Chancellor plans help for vulnerable and low-income customers due to conflict in Middle East

Austrian officials took action after airline ignored court order to pay €890 to unnamed women

January’s GDP figure comes as higher energy prices look likely to drive up inflation, dashing hopes of interest rate cut

TfL are also poised to increase 20mph zones and cut speed limits on the capital’s fastest roads later this year

Information Commissioner’s Office made aware of incident affecting Lloyd’s, Halifax and Bank of Scotland