Our host just vanished, but Booking.com still said ‘no’ to a refund

I was forced to lose all the £609 I had paid, although Booking.com couldn’t contact our host, either

Fee hikes, big bonuses, then bosses exit: the curious case of City & Guilds privatisation

Sale of vocational training brand and million-pound executive pay deals now subject to Charity Commission inquiry

The Middle East war and the EU’s new entry-exit system could lead to travel misery this summer, but there are ways to mitigate it

Dan Frumkin’s pay package comes after bank’s near collapse and rescue by Colombian billionaire

Sustainability certification by Marine Stewardship Council may be obscuring labour abuses in seafood supply chains, say researchers

In today’s newsletter: The economic fortunes of the UK are intertwined with the price of the costly fuel – so why are we so slow to ditch it?

More landlords having to cut prices to secure tenants, Rightmove data shows

Announcement comes before Matt Brittin replaces Tim Davie as director general next month

UK motoring group fined £4.2m by CMA for not showing full price of lessons at time of booking

There are many options, from cards to buy now, pay later. We find out the best – and the effect on your credit score

Now I’m being threatened with debt collectors because I don’t have a tenancy agreement or a mortgage

Consumer spending on travel is down for the first time in five years while card spending edges up in March

Resolution Foundation backs plan to offset rising costs from Iran war likely to leave households £480 poorer

Swedish retailer continued to advertise partnership with Soly and failed to offer me any advice

Estate agents say rising mortgage costs have created a mood of fear, with Canterbury among the cities being hit