Why do I get a sinking feeling over our £174 online order? We placed it in September but nothing has arrived and there seems to be no way of contacting the company
Pastures, paddocks, Pride and Prejudice: Britain’s most viewed properties for sale Property website has shared the most viewed listings in 2022, which include a £35m house in Highgate
Hot water bottles sell out around UK as cold snap hits John Lewis said sales are up sixfold on last year as people look to save on their heating bills
National Grid stands down coal plants on standby in icy weather Great Britain’s electricity system operator says it has no concerns over blackouts despite snow and ice
The ethical Christmas gift voucher that lends with care From maize farmers in Ecuador, to shopkeepers in Rwanda, Lendwithcare helps lift entrepreneurs out of poverty
US banks named as being among least ethical UK operators A new study scores the best and the worst accounts based on key issues such as climate and tax avoidance
What has Barclays done with my £50,000 after post-Brexit changes? I kept the account when I moved to Greece, but the bank closed accounts held by non-UK residents
Average asking price of UK homes down by 2.1% in a month, says Rightmove Property website reports largest pre-Christmas dip of last four years as figure falls to £359,137 in early December
UK power prices hit record high amid cold snap and lack of wind power Severely cold weather has come with low wind speeds, creating perfect storm to drive wholesale costs up
Buy now, don’t pay later: how UK families are turning to freebies Soaring inflation and a greater acceptance of swapping, sharing or giving away ‘preloved’ items is booming on sites such as Freegle and Olio
Evelyn Waugh’s once-beloved Cotswold mansion up for auction at £2.5m Grade-II*-listed eight-bedroom, six-bathroom Piers Court is where Waugh wrote many illustrious novels, including Brideshead Revisited
Stress over cost of living crisis harming workers’ performance, survey finds Managers say anxiety is causing distraction, affecting productivity and increasing absenteeism
It is soaring energy costs fuelling UK inflation – not humble pay rises The government says it wants to tame public sector pay to fend off a highly unlikely wage-price spiral
‘I got £10,000-plus of food for free’: the bin diver making the most of thrown-away groceries As supermarket prices soar, some Britons are hunting out food that would otherwise go to waste. We talk to one of them
Snow warning for south-east England as icy snap likely to trigger cold weather payments Fuel poverty charity urges government to provide more support for ‘those at greatest peril’