BT’s Digital Voice has cut off my mother’s vital landline She switched to the service and has now been left without the internet or a working phone
Average rents in Great Britain climb to record high Tenants typically asked to pay £1,291 a month outside London and £2,633 in capital but pace of growth is slowing, say analysts
Royal Mail pauses fines for ‘fake’ stamps after apparent flaw in fraud scanners Postal company defends technology but suspends surcharge, while app allowing customers to scan own stamps developed
Tell us: are you splurging on luxury goods you can ill afford? We’d like to hear from people who have been purchasing luxury goods and experiences in recent years, and how they feel about their spending habits
Real terms average pay lower in most UK local authorities than in 2008, TUC finds Union body says austerity is to blame for longest squeeze on wages since Napoleonic era with most ‘wage black spots’ in London
‘No one’s being honest about it’: how NHS crisis forces patients to go private Long waiting lists are creating a boom in the medical insurance market, leading to fears of a long-term change in attitudes to the health service
Remote working and whiffy workout wear fuel laundry revolution Home workers aim to tackle smelly athleisure clothing, save money and be kinder to the environment
UK consumers feeling more confident about finances, says NatWest boss For first time since August 2021 people expect position to be better in a year, Paul Thwaite adds
Barclaycard change could mean much higher interest for some customers Credit card holders who make minimum repayments warned they could be in debt for years longer
Guaranteed Centre Court seats for Wimbledon? That’ll be £116,000 … each Super-rich can avoid queues as club puts five-year debentures up for sale – applications close on Friday
Barclays profits tumble 12% as UK interest rates hit mortgage demand Pre-tax profits drop to £2.3bn between January and March, down from £2.6bn last year
Caring for the elderly? Not with Saga’s 220% price hike Nothing had changed for contents insurance on my London flat but it raised the renewal from £78 to £251
Thursday briefing: How Michael Gove’s ‘new deal’ for renters went sour In today’s newsletter: The renters reform bill was meant to address a spiralling housing crisis, but as a watered-down version finally passes, we look at the ways a great hope has become a crushing disappointment
Car insurance firms agree to crack down on ‘poverty premium’ UK insurers say they will aim to stop monthly payments falling hardest on those who can least afford it
Designer brands owed millions after Matchesfashion collapse Some customers of the online fashion site, which owed more than £210m when it collapsed in March, are also unable to get refunds