Guardian readers 

Are you a Bovis homeowner awaiting compensation?

We want to hear from you if you are one of thousands of Bovis Homes owners unhappy at the quality of their new build properties
  
  

Profits at the housebuilder fell last year with the firm taking a £7 million hit linked to “significant” customer complaints over the poor quality of its homes.
Profits at the housebuilder fell last year with the firm taking a £7 million hit linked to “significant” customer complaints over the poor quality of its homes. Photograph: Rui Vieira/PA

Bovis Homes is being forced to pay up to £7m to compensate angry homeowners dissatisfied with the quality of some of their newly built properties.

Earl Sibley, interim chief executive of Bovis, announced the £7m “customer care provision” as home owners prepare to protest at the company’s annual meeting in Tunbridge Wells in May.

He also apologised to customers and promised he would “make sure [we] finish their homes to their satisfaction”.

How have you been affected?

If you live in a Bovis home you can share your experience using the form below. We’ll use some of your responses as part of our ongoing reporting.

 

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