Rail firms have announced plans for the mass closure of England’s ticket offices amid opposition from rail unions and concern voiced by disability and passenger groups.
The move, pushed by the government to save costs, was confirmed by the industry body, the Rail Delivery Group (RDG). Train operators told staff on Wednesday morning of proposals to shut down almost all of the 1,007 remaining offices, except the busiest stations, within three years.
It is not yet known how many jobs will be lost, though the RDG said ticket office staff would move on to station platforms and concourses in “new and engaging roles”.
We want to hear from people who will be affected by the planned closures. How do you feel about the change? What will it mean for you?
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This Community callout closed on 26 July 2023.
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