Tomorrow's papers.....
A late PS: Mike Ashley and his big bundle of notes make the front page of several papers tomorrow:
Thursday's Guardian front page:
— Nick Sutton (@suttonnick) September 7, 2016
Grammar schools expansion risks disaster, May is warned#tomorrowspaperstoday pic.twitter.com/S3QOiKdgUK
Thursday's FT:
— Nick Sutton (@suttonnick) September 7, 2016
Carney brushes off Brexit attacks and leaves door open to rate cut #tomorrowspaperstoday #bbcpapers pic.twitter.com/y9msUenbA6
Thursday's Metro front page:
— Nick Sutton (@suttonnick) September 7, 2016
Wad an idiot#tomorrowspaperstoday #bbcpapers pic.twitter.com/tWrKfp39Ii
Thursday's Times Business CIA @fletcherr
— Nick Sutton (@suttonnick) September 7, 2016
British tech firms buys software arm of US giant#tomorrowspaperstoday pic.twitter.com/P2erUP0SHG
Closing summary: Blaming and Shaming at Sports Direct
It’s been a day of contrition, confrontation and humiliation for Sports Direct; and the company faces more rough times unless it actually delivers the better working practices it has promised.
Here are the key points.
1) Mike Ashley, Sports Direct’s founder, has pleaded for time to turn his company around.
Speaking after a stormy AGM, Ashley told reporters that:
We’re going to fix it. Please give us 12 months to fix it. What difference is 12 months?
We’ve done some good work in 90 days - lets do some fantastic work in 12 months.
2) Ashley also hinted that his own future is now on the line:
In the end, if I keep failing and keep failing and keep failing, it’ll be best for everybody if I go. But give me some time to see if I can fix the problems first, please.
3) But City shareholders have lost patience with his boardroom sidekick, chairman Keith Hellawell. A stunning 53% of independent investors voted against Hellawell’s re-election, pushing for change at the top of the company.
Hellawell claims he can regain their trust over the next 12 months, but will resign if he fails.
Investors aren’t impressed, though; Legal & General have demanded a new chairman right away:
“At absolute minimum, we believe the current chairman should step down immediately and an external, independent appointment made to oversee management and protect the interests of all stakeholders – including employees, suppliers, and shareholders.”
4) Sports Direct tried to win some support from the media, and investors, by allowing them to tour part of the Shirebrook site. But the takeaway moment from the trip was the pile of cash which emerged from Ashley’s pocket. I”m starting to suspect it may be a cunning ploy to distract us....
5) Earlier in the day, Ashley didn’t do a brilliant job of keeping his cool during the company’s annual general meeting.
The lowest point was when he blamed the Unite union for causing the problems at Shirebrook, and for ‘showboating’ by criticising his offer of permanent contracts for casual detail staff.
This is probably your fault we are in this mess because we can’t talk to you. I made a commitment to make a difference, I am trying, don’t pull me down.
I accept I have made some errors and I accept I can learn something. Please don’t do the whole showboating thing, it will make me turn away and it’s the people who work in Sports Direct who suffer.”
That outburst suggests that the pressure and criticism may be getting to Ashley. Perhaps he also hoped for more praise for his turnaround plan, which aims to emulate glossier retailers like Selfridge’s.
If so, he’ll need to work minor miracles over the next 12 months to win bouquets from today’s critics. It’s not impossible - but with profits falling, Ashley will need all his retail skills to pull it off.
That’s all from me tonight (although I may pop back later to add any new developments). Thanks for reading and commenting. GW.
Guardian reporter: A peculiar tour of Shirebrook
My colleague Simon Goodley paid a return visit to Sports Direct today, nearly a year after going undercover at the Shirebrook site to expose its failings.
And he’s none too impressed with the company’s attempt to charm journalists and investors today by showing them a shiny new operation.
Simon explains:
The show...was a disappointment. This was not a tour of the huge, bustling, Shirebrook warehouse where Guardian undercover reporters revealed last year how the company had broken the law by paying its workers less than the national minimum wage.
Instead, the crowd of around 200 observers, all dressed in bright yellow hi-vis jackets, were shown around Sports Direct’s spacious, brand new, facility, gleaming white walls and all. It even smelt new and freshly painted - meaning it was tempting to conclude that shareholders were actually witnessing a whitewash at the workhouse.
Despite the pledges of a new transparency, the spectators barely saw any of Sports Direct’s 4,000 warehouse workers (had they been abolished along with the six strikes and you’re out policy?). And when workers were spotted, the visitors were separated from them by a line of large Sports Direct security staff. Not that that mattered. Those who broke through reported that the workers were unanimous: Shirebrook was actually a splendid place to work.
If that felt strange, there were other peculiar differences too.
The tannoy - which when the Guardian and Channel 4 had visited last year occasionally harangued staff - never barked any orders at all, either in English or Polish.
And the only person to be searched was Mike Ashley himself....
Here’s a video clip of Mike Ashley’s search today -- for anyone who missed the fun and games earlier:
The Press Association have a good take on the Sports Direct tour - and the moment Mike Ashley stunned reporters (and perhaps staff too) by pulling out that wad of £50s:
Mike Ashley was sorry - this he wanted to make clear.
As he conducted a tour of his Sports Direct empire, he drove home the message that he was not ducking any responsibility when it came to the retailer’s problems.
Sports Direct had grown too big too quickly and its Shirebrook warehouse was not built for the age of internet shopping, he said. It was a point he made repeatedly.
He was happy to see headlines saying he was apologetic about the retailer’s problems, but not that he was making excuses, he added.
But his sense of regret at the controversies swirling around Sports Direct did not dull his sense of mischief.
As he weaved his way through the cavernous halls, he said: “I know size is no excuse and that is not a joke so please don’t any of the reporters say I am referring to anything else because I am not.”
Despite journalists and angry investors having been a thorn in his side over recent months, he appeared to enjoy showing them the site where working practices have generated so much controversy.
A swarm of investors and journalists dressed in high-visibility jackets were shown the canteen, the vast areas for picking stock and the security checkpoint.
The retail tycoon also took it upon himself to demonstrate a Sports Direct security check - a previous source of complaints by some staff.
Pulling off his jacket, he then emptied his pockets, pulling out a wad of fifty pound notes and tossing them into a security tray.
When someone pointed out it was a “lot of cash”, he replied: “Yes I’ve been to the casino,” before adding: “Now don’t please write that.”
Mike Ashley gets searched... Yes. That is a massive wad of £50 notes he just took out his pocket pic.twitter.com/zV78Qdfmec
— Simon Neville (@SimonNeville) September 7, 2016
Commentators have been arguing for years that British business should learn from their German rivals, and put workers in the boardroom.
Prime minister Theresa May even expressed support for the idea, putting it higher on the political agenda. So Sports Direct could be ahead of a trend.
But Roger Bull, head of the Employment Law team at independent UK law firm, Burges Salmon LLP, suggests getting the idea into law will be hard:
The appointment by Sports Direct of an employee to the Board is an astute move, no doubt intended to demonstrate that company’s willingness to embrace change and encourage employee participation.
“However, the Government has a far tougher task if it wants to legislate on employee Board appointments given the many questions that would need addressing, including the size of the company to whom such rules would apply, the number of employee directors, the nature and status of the role of employee director, the nature of the Board on which they would sit, the selection/election process, confidentiality, trade union involvement and pay etc.”
Sports Direct’s shares have endured a bad day, closing down almost 9%.
That’s primarily due to this morning’s admission that profits will probably fall 20% this year, from £380m to £300m.
But investors are also unimpressed that Keith Hellawell is sticking around as chairman, despite today’s historic revolt from the City.
Sky News’s Charlotte Lomas has spotted a fresh innovation at Sports Direct -- a list of its best stock pickers.
The top worker stands to win a £25 voucher -- all part of the new regime more carrot, less stick.
Ashley at ease, cracking a few jokes as he leads us around the warehouse. Stumble across this... pic.twitter.com/I8FW4jthT2
— Charlotte Lomas (@LomasChar) September 7, 2016
Earlier, my colleague Sarah Butler tweeted more interesting comments from Ashley from the warehouse tour:
John Lewis is something to look up to from a people point of view says Ashley.'I believe it us the best employer in the business'
— Sarah Butler (@whatbutlersaw) September 7, 2016
Ashley says "no doubt this publicity affects our retail stores. It must have a negative impact but how big I don't know.."
— Sarah Butler (@whatbutlersaw) September 7, 2016
Ashley says not right to say he's only worried abt bottom line. sports Dct "not anywhere near as bad a business as people try to portray it"
— Sarah Butler (@whatbutlersaw) September 7, 2016
Here’s the full quote from Sacha Sadan, Director of Corporate Governance at Legal & General Investment Management, calling for Hellawell to quit Sports Direct.
“Following Sports Direct’s recent report on its own shortcomings, as well as the large independent shareholder vote against the chairman’s re-election, it is clear the Board needs to enact significant change in order to earn back shareholder trust.
“At absolute minimum, we believe the current chairman should step down immediately and an external, independent appointment made to oversee management and protect the interests of all stakeholders – including employees, suppliers, and shareholders.”
The Trade Union Share Owners group has hailed the rebellion against Keith Hellawell today.
It believes the revolt by independent investors is a record - and one which other firms should learn from.
TUSO Chair Janet Williamson says:
“Today’s shareholder uprising should act as a cautionary tale to other employers. Sports Direct’s reputation has been dragged through the mud and its share price has taken a hammering.
“The company must now commit to holding a genuinely independent investigation into how the company treats its workers. Without wholesale changes to working conditions, Sports Direct risks finding itself back in the dock.
“Hopefully this vote will usher in a new era of investors working with unions to challenge bad employment practices.”
Steve Turner, Unite general secretary, has responded to the shareholder revolt against Keith Hellawell today:
“Investors have sent a robust message to the Sports Direct board that it has much more to do to reform and regain confidence.
As well as corporate governance Sports Direct must urgently work with Unite to put in place a framework which moves the thousands of temporary agency workers at Shirebrook on to secure, permanent direct contracts. We remain committed to work constructively with Sports Direct to help restore dignity and respect to the work place.”
City firm Legal & General aren’t convinced by Ashley and Hellawell’s arguments.
They want the chairman to quit now, having lost the support of independent investors today.
L&G calls on Sports Direct chair Hellawell to step down immediately after more than half of indie shareholders vote against his re-election
— Sarah Butler (@whatbutlersaw) September 7, 2016
L&G: " it is clear the Board needs to enact significant change in order to earn back shareholder trust"
— Sarah Butler (@whatbutlersaw) September 7, 2016
Q: Final question, how do you feel about Iain Wright MP claiming that you and Sir Philip Green are ‘two peas in a pod’?
No, I’m far better looking than him, Ashley shoots back, before heading back into the HQ.
Back to Mike Ashley....
Q: Why are you so determined to keep Keith Hellawell as chairman when the majority of independent shareholders want him to leave?
Ashley says Keith has experience of working with him, which will help with the turnaround plan at Sports Direct.
Keith knows my strengths, and my weaknesses, and we’re beginning to learn some of the company’s weaknesses, together.
Ashley’s voice almost breaks at this point:
So, we’re going to fix it. Please give us 12 months to fix it. What difference is 12 months?
We’ve done some good work in 90 days - lets do some fantastic work in 12 months.
If we fail, Ashley concludes, I’ll be stood here in a year’s time, saying “I’m sorry, I got it wrong again. When is this ever going to end?”
City investors do recognise my integrity and my experience, Hellawell insists.
But if they don’t have a change of heart over the next 12 months, I will leave.
Q: But surely your position is untenable, after today’s protest vote.
Hellawell denies it:
My position is not untenable - the majority of shareholders in this company support me.
I am here to prove to the majority of independent shareholders who don’t support me that I making a valuable contribution to this company, and over the next 12 months I’ll be judged on that contribution.
Chairman Keith Hellawell is taking questions now.
Q: Were you surprised by the scale of the rebellion against you today?
Hellawell says it’s disappointing - he needs to prove that changes have been made in a year’s time.
Q: Why didn’t you realise there were problems at Sports Direct two years ago when a women gave birth in the toilets?
Hellawell claims this incident has been misreported. It’s an “extreme example” and doesn’t represent Sports Direct as a company.
Q: Your shareholders want you to go - why won’t you?
That’s not true, Hellawell replies - the majority shareholder (Ashley) still backs me.
Q: But your shareholders don’t believe you are competent.
Hellawell says he will prove his competence over the next 12 months. He also claims that it’s “not true” that there have been problems for years and years and years
Q: They’ve been widely reported on the BBC, on ITV, SKy News, on the Guardian - if you’d read a newspaper or listened to a broadcast, you’d have been aware of them.
We are aware of the issues,and we are tackling them, Hellawell says.
Ashley: If I keep failing, I should leave
Mike Ashley then tells reporters that he should step down from Sports Direct if he can’t turn the company around.
Q: Have you been hurt by the personal criticisms from City institutions, Mr Ashley, saying you aren’t the right man to lead the company?
Ashley says he understand the frustrations, but they do hurt him personally.
But he still has to believe he’s the right man to lead Sports Direct forwards.
I’m a man who gets some things very right, and other things very wrong.
I got the staff bonus very right for a few years. Hundreds of millions [of pounds]. Fantastic.
I seem to have got the warehouse completely wrong. Totally unacceptable.
We’ve got to keep the positives and focus on the negatives.
In the end, if I keep failing and keep failing and keep failing, it’ll be best for everybody if I go. But give me some time to see if I can fix the problems first, please.
Updated
Ashley faces media after investor revolt
Mike Ashley and Keith Hellawell are facing the media now, after 53% of shareholders (excluding Ashley) dramatically voted against Hellawell’s re-election as chairman today.
Ashley says he welcomes Hellawell’s support and knowledge to “make a difference”
Q: But if you were serious about change, Mr Ashley, you’d accept your chairman’s resignation (tendered last week).
I am serious about change, Ashley insists. Together, Keith and I will make some huge changes.
Q: How can you have a chairman who doesn’t have the confidence of your independent investors?
Ashley says he believes Hellawell will regain the confidence of shareholders over the next 12 months. We should be given time to work on the businesses’ shortcomings.
Q: Aren’t you just sticking two fingers up to the City, politicians and the union?
That would make no sense, Ashley says. We want to make a genuine difference.
Sports Direct independent shareholders refuse to support chairman Hellawell
BREAKING: A majority of Sports Direct’s independent shareholders have voted against Keith Hellawell’s reappointment as chairman today.
Figures just released show that 53% of shares cast by investors, excluding Mike Ashley, opposed Hellawell’s re-election. Including abstentions, and a whopping 57% of shareholders refused to back him!
That’s a massive slapdown from the City.
There was also significant protests against other non-executives, as this table shows:
However, Ashley cast his shares (55% of the company) in favour of Hellawell.
That means the chairman will survive, and a new vote will be called in 90 days (where Ashley’s stake will again be decisive).
The company says that it is “disappointed to note that the resolution to re-elect the Chairman was not approved by a majority of the Company’s independent shareholders”.
Keith Hellawell has repeated that he will resign in a year’s time, if shareholders oppose him again.
“I take this clear message from our independent shareholders seriously, and I will do my best to address their concerns and earn their confidence over the next year.
I have confirmed today that should I not receive the support of a majority of our independent shareholders at next year’s AGM, I will step down at that time with immediate effect.”
Updated
Here’s a taste of our latest news story about Ashley’s clash with Unite:
Mike Ashley, Sports Direct’s founder and majority shareholder, has blamed the Unite union for the company’s problems in an angry outburst at the retailer’s annual shareholder meeting.
In a packed meeting of more than 120 people at the head office in Shirebrook, Derbyshire, Ashley was challenged by the union’s assistant general secretary, Steve Turner, over a pledge to offer shop-floor staff 12-hour contracts instead of zero hours.
Turner said he would not be surprised if few workers took up the offer as most were working much longer hours every week.
Ashley told Turner that the 12-hour promise did not mean Sports Direct would reduce hours for those who worked longer.
He said: “This is probably your fault we are in this situation because we can’t talk to you in an open manner.
“I’ve made a commitment to make a difference and I’m trying so don’t pull me down. Don’t do the whole showboating thing. It will make me turn away and the only people who suffer are people that work at Sports Direct.
More here:
Here’s a better photo of the protests outside Sports Direct’s HQ:
While Mike Ashley shows people around Shirebrook, activists continue to protest #sportsdirectshame #sportsdirectagm pic.twitter.com/BTCBUHNz07
— I was a JSA claimant (@imajsaclaimant) September 7, 2016
Mike Ashley appears to have regained his good spirits:
Hellawell just left the room to deal with something. Ashley quips "probably had his hand in the till".. Er..
— Sarah Butler (@whatbutlersaw) September 7, 2016
Maybe he enjoyed showing his warehouse off to the journalists today.
Updated
The Unite union are holding a demonstration at Shirebrook today.
They’re urging Ashley to offer permanent contracts to the thousands of agency workers who keep his warehouse running.
You can see them in the background, here:
Unite have played a major role in exposing the problems at Sports Direct.
Back in June, its officials told MPs about the poor conditions at Shirebrook, such as 110 ambulance callouts to the warehouse - including five for birth and miscarriage-related reasons.
If you can’t get the video of Mike Ashley producing his wad of £50 notes to play, try clicking here.
Mike Ashley says that every Sports Direct worker will get a vote on the new ‘employee representative’ who will join the board.
That’s from my colleague Sarah Butler, who is touring the site now:
Staff board rep will be elected by all 20,000-plus staff Sports Direct's Ashley says. Just working out details of election
— Sarah Butler (@whatbutlersaw) September 7, 2016
For most journalists, this is their first taste of life inside the Shirebrook warehouse.
Mike Ashley has admitted that mistakes were made - but he’s also hoping to prove the difficulty in controlling such a huge site.
The BBC’s Joe Miller explains:
Ashley: "If the headline is sorry then so be it. Because clearly I could have done a better job." pic.twitter.com/qW5hi9HSUn
— Joe Miller (@JoeMillerJr) September 7, 2016
Mike Ashley adds he "didn't deliberately do it badly". "Impossible to get it right." Pleads for time to make changes. #SportsDirect
— Joe Miller (@JoeMillerJr) September 7, 2016
And The Times’s Deirdre Hipwell has captured one of the many lines of products, waiting to be collected by the army of workers.
This is just one aisle of hundreds at shirebrook ... pic.twitter.com/PDtkGqM9SM
— Deirdre Hipwell (@DeirdreHipwell) September 7, 2016
Mike Ashley has stuffed his £50 notes away, and started discussing the issue of how staff were paid below the minimum wage.
He says he only discovered the problems with searches last December, after the Guardian exposed them.
Ashley hasn’t forgotten that report, saying:
“He’s not my favourite person, the Guardian man. Where is he?”
Still here. For now.....
Ashley stuns journalists with roll of £50s
Oh dear lord, Mike Ashley has just been searched by Sports Direct’s security staff - and produced a chunky wad of £50 notes from his pockets.
Mike Ashley demonstrates search procedure at #SportsDirect warehouse. In his pocket? A huge wad of £50 notes. pic.twitter.com/kz5jBQKY8K
— Joe Miller (@JoeMillerJr) September 7, 2016
When asked if he really just placed “a lot of cash” in the security tray, Ashley grinned:
Yes, I’ve just been to the casino.....No, don’t please write that.
Buzzfeed’s Simon Neville helpfully captured it on video:
Mike Ashley gets searched... Yes. That is a massive wad of £50 notes he just took out his pocket pic.twitter.com/zV78Qdfmec
— Simon Neville (@SimonNeville) September 7, 2016
Updated
My colleague Simon Goodley has managed to send a photo from the scrum around Mike Ashley:
Ashley seems to have cheered up a bit, following his attack at Unite during the AGM. But will it last?....
Mike Ashley is posing for photos and chatting to journalists as the tour gets underway.
He says that he (like very other worker) used to be searched when he left the site.
Now the process has been revised, so that some workers are chosen randomly, he explains.
The process has also been streamlined, so that workers don’t spend unpaid time being searched, dragging down their wages to below minimum levels [not a worry for billionaire Mike Ashley, of course].
As repeated earlier, it's definitely not just about one man, ok? pic.twitter.com/ylckJnAeA2
— Simon Neville (@SimonNeville) September 7, 2016
Sports Direct’s investors have now finished voting on today’s resolutions, so we’ll have the results in a few hours.
The entire room have now donned fluorescent jackets and headed out for a tour of the Shirebrook site.
Whole agm now heading off on a tour of Shirebrook .. Not seen the like if this before pic.twitter.com/UFb9HgkOnL
— Sarah Butler (@whatbutlersaw) September 7, 2016
Ashley tour is on. Tells us there's always problems with companies of this size. pic.twitter.com/VXqovUxTeS
— Simon Neville (@SimonNeville) September 7, 2016
Snap summary: Mike Ashley angered by Direct questions at AGM
Nine months after the Guardian went undercover at Sports Direct, the company is now facing the full consequences of operating a “Dickensian” warehouse in 21st century Britain.
And owner Mike Ashley didn’t appear to enjoy the experience at all, after his vision of creating a Selfridges-style retailer had an early encounter with reality.
To recap..
Ashley has lashed out at the Unite union for criticising his offer of permanent contracts to casual retail staff. He accused it of “showboating”, and alleged that Unite had contributed to the problems at Shirebrook.
Ashley declared:
This is probably your fault we are in this mess because we can’t talk to you. I made a commitment to make a difference, I am trying, don’t pull me down.
I accept I have made some errors and I accept I can learn something. Please don’t do the whole showboating thing, it will make me turn away and it’s the people who work in Sports Direct who suffer.”
Yesterday Sports Direct committed to “A developing dialogue with Unite to obtain their feedback.” Ashley’s performance threatens to undermine that commitment.
Unite’s Steve Turner also lashed the company over its use of agencies, who supply 4,000 workers to the company. They have helped to damage your company name, he told the board.
Underfire chairman Keith Hellawell has promised to step down in 2017, if he doesn’t enjoy the support of shareholders at next year’s AGM. We learned this morning that he offered to resign over the weekend, but was told to stay on.
Hellawell also admitted that Sports Direct’s working practices had fallen far below acceptable standards. He told today’s AGM that:
We agree the system is not good enough, and we are going to improve it.
Euan Stirling, head of stewardship and environmental, social and governance investment at the group, wants a full review of the company.
Stirling also demanded “a group of talented and experienced executives” to support and challenge Ashley, particularly from the Chairman’s seat.
Standard Life wants Ashley's role, title and responsibilities redefined and full independent review of way @SportsDirectUK is run.
— Joel Hills (@ITVJoel) September 7, 2016
The City is also disappointed that Sports Direct expects profits this year to be 20% lower than in 2015-16 (news that came at 7am). This has wiped 10% off the company’s value this morning.
Updated
The AGM is now over. Perhaps Mike Ashley’s bad mood trumped his promise to say until midnight to answer questions.
Investors are now voting on the various resolutions on whether to reappoint directors, and approve the pay report.
Journalists are now heading out of the room, ready to experience the new Open Tour of Shirebrook.
They’re being serenaded out to “Don’t Stop Believin”, by Journey:
Campaigners for fairer pay are already planning to return to Shirebook in 2017 to mark Ashley’s homework....
True leadership would be accreditation with @LivingWageUK. We'll be back next year to check progress... https://t.co/J9G3HHmG7H
— Grace Hetherington (@gchetherington) September 7, 2016
I’m a little surprised that Mike Ashley lashed out at Unite, to be honest.
Back in June, he was surprisingly open and engaging with MPs - a strategy that seemed to wrongfoot the BIS committee. That strategy might have worked well today too.
My colleague Sarah Butler has a theory - that Ashley expected more praise, and less criticism, following the pledges made yesterday.
Interesting pattern here: SD board not happy to listen to criticisms of work it's done. Think it was expecting a cheering match, not jeers
— Sarah Butler (@whatbutlersaw) September 7, 2016
Ashley's outburst at Unite shows how unused he is to being challenged and questioned despite Jenkins defence of SD's board
— Sarah Butler (@whatbutlersaw) September 7, 2016
Back to Sports Direct’s pay policies....and Lisa Narthan of ShareAction UK asks if it might pay more than the minimum wage to staff.
Hellawell replies that SPD wants to show leadership in this issue [having now resolved the issue, exposed by the Guardian, of paying less than the statutory minimum because of its security checks]
.@lisarnathan asks if board will consider increase in rates above legal requirement. Chair says they want to be a leader. @ShareActionUK
— Grace Hetherington (@gchetherington) September 7, 2016
Updated
Non-executive director Claire Jenkins has jumped to Ashley’s defence, saying that Sports Direct has the “most open” board meetings of any company she’s worked at.
And she denies that yesterday’s report (written by Mike Ashley’s lawyers) wasn’t independent:
I take issue with them not being called independent. [The report] was very uncomfortable reading for all." Claire Jenkins, Sports Direct
— Simon Neville (@SimonNeville) September 7, 2016
Aviva, a significant shareholder, asks if there’s any point discussing Keith Hellawell’s position - as the company declined his resignation last weekend.
Hellawell says “yes” (reminder, he’s already promised to leave in 2017 if he loses a vote of confidence next year)
Mike Ashley doesn’t seem to be enjoying the AGM very much:
#sportsdirect Mike Ashley now sitting glumly, refusing to take questions
— Thomas Colson (@tpgcolson) September 7, 2016
Although Mike Ashley has lost his grip on his (Sports Direct-branded?) rag, his chairman is calmer.
Keith Hellawell says the time for excuses is over, and that Sports Direct has reached a watershed moment.
Grace Hetherington of ShareAction UK says it’s quite a contrast:
Hellawell managing to keep his cool, in stark contrast to Ashley. No wonder the company won't let him resign. #sportsdirectAGM
— Grace Hetherington (@gchetherington) September 7, 2016
Here’s the key quote from Ashley’s outburst, after Unite questioned the value of his offer of permanent contracts to store staff:
Ashley to Unite: don't do the whole show boating thing. It will make me turn away, the only people who suffer are people that work at SD
— Sarah Butler (@whatbutlersaw) September 7, 2016
UNITElive at Sports Direct AGM:
— Unite the union (@unitetheunion) September 7, 2016
Ashley has stopped proceedings and is asking an independent shareholder if she is a member of Unite
Ashley blamed unions for warehouse problems.
Oh dear. Mike Ashley’s cheery mood has vanished, as the criticism from Unite’s Steve Turner hits home.
The Sports Direct founder (who still owns half the company!) has kicked off, saying the unions must take some blame for the abuses that were perpetrated at his warehouse.
Ashley arguing that “it’s probably your fault that we’re in this mess”, claiming that he’s not been about to talk to the unions about conditions onsite.
Angry outburst by Ashley who says: I've made commitment to make a difference I'm trying so don't pull me down.
— Sarah Butler (@whatbutlersaw) September 7, 2016
Mike Ashley gets shirty @unitetheunion "if you had been reasonable before... I'm trying, don't pull me down, it doesn't help...."
— Danielle Codd (@DanielleCodd) September 7, 2016
Ashley: "Let’s not have a punchup like in a silly cartoon."
— Simon Neville (@SimonNeville) September 7, 2016
It’s caused quite a stir in the Auditorium....
"You can see why there's a bullying culture" - shareholder in audience, under her breath, in response to Ashley's outburst. #SportsDirect
— Grace Hetherington (@gchetherington) September 7, 2016
Unite union: Agencies to blame for Sports Direct abuses
Steve Turner of the Unite union asks why Sports Direct store workers are being offered a choice between a zero hours contract, and one only guaranteeing 12 hours a week.
Many zero-hours workers are actually putting in a 40-hour shift each week, Turner says - so there’s no incentive to take a new contract.
And he lambasts Sports Direct for using thousands of agency workers at Shirebrook; blaming the agencies responsible for many of the problems onsite.
Steve Turner @unitetheunion says "Agencies have been behind the abuses" & he's shocked "Sportsdirect don't even have contracts with them"
— Danielle Codd (@DanielleCodd) September 7, 2016
"Your name is being dragged through the mud" as a result of agencies' behaviour. Millions handed to agencies - #SportsDirect responsibility.
— Grace Hetherington (@gchetherington) September 7, 2016
What about the investigation into how Sports Direct paid staff less than the minimum wage?
Hellawell says the inquiry into warehouse staff has been finished (and staff are being paid the money they’re owed).
But he also says that there are always conversations with the tax authorities -- perhaps over whether staff in its stores have been underpaid?...
Forsey says conversations with HMRC "always on going" but warehouse investigation concluded
— Sarah Butler (@whatbutlersaw) September 7, 2016
Forsey asked about what inquiries are ongoing with HMRC. He very specifically says the "warehouse" inquiry is done. No word on store inquiry
— Simon Neville (@SimonNeville) September 7, 2016
Mike Ashley insists he has nothing to hide, and promises (or threatens) to say until midnight to answer everyone’s questions.
But now we have Dave Singleton, an independent non-executive chairman, answering questions about operational problems at the company.
Sports Direct are now taking questions from the floor, and facing a flurry of criticism and accusations.
One shareholder, Anis Anil, also a worker, asks why company "did nothing" after a letter he has seen was sent with various allegations.
— Simon Neville (@SimonNeville) September 7, 2016
#SportsDirect employee addresses Mike Ashley: raises numerous allegations of sexual and racial harassment
— Thomas Colson (@tpgcolson) September 7, 2016
Another shareholder asks why Sports Direct hasn’t operated a staff forum, or appraisals.
Keith Hellawell admits that “the system isn’t good enough” and promises to improve it.
Why Standard Life lost patience with Sports Direct
Standard Life says it is voting against the board because the turnaround plan announced yesterday simply doesn’t go far enough.
It wants to see ‘strong’ independent directors who can challenge Mike Ashley, as well as help him run the company (which has been “starved” of investment).
Standard Life says independent review of governance required at Sports Direct. Follow-up plan for working practices report doesn't do enough
— Sean Farrell (@farrell_s) September 7, 2016
Standard Life: Ashley should have pivotal role at Sports Direct reflecting his influence but needs support and challenge from strong execs.
— Sean Farrell (@farrell_s) September 7, 2016
Standard Life says there's long-term value in Sports Direct but it has been starved of investment in people, facilities and infrastructure.
— Sean Farrell (@farrell_s) September 7, 2016
Standard Life's Stirling says has tried to talk to Sports Direct as long-term investor to little effect.Yesterday's report was step forward.
— Sean Farrell (@farrell_s) September 7, 2016
Chief executive Dave Forsey doesn’t seem to share Mike Ashley’s perkiness.
Dave forsey up&speaks about Improving relations with press & the City in same tone of voice one would use to discuss impending root canal
— Deirdre Hipwell (@DeirdreHipwell) September 7, 2016
Forsey admits that Sports Direct needs to engage better with shareholders, and strengthen its corporate communications arm. That’s on top of improving conditions for workers.
Standard Life votes against Sports Direct directors
NEWSFLASH: We understand that Standard Life, the second largest shareholder at Sports Direct, has voted against reappointing the company’s non-executive directors.
It has also voted against the pay report, my colleague Sean Farrell reports:
Standard Life, biggest Sports Direct shareholder after Ashley, has voted against all non-execs and remuneration report.
— Sean Farrell (@farrell_s) September 7, 2016
Euan Stirling, Standard Life's governance head, will tell AGM stronger board needed, esp in "crucial role of chairman".
— Sean Farrell (@farrell_s) September 7, 2016
Workers will be pleased to hear that a nurse and a welfare officer are (finally) being hired. Back in June, MPs heard that one Sports Direct worker actually went into labour on site, because she was afraid to take time off.
Onto the scandalous conditions at Shirebrook.
Hellawell admits that Sports Direct failed its staff -- and singles out the HR operation for particular criticism.
He also confirms that the Six Strikes policy, which penalised staff for offences such as ‘excessive toilet breaks’ and ‘chatting’ has been axed.
"We will stop anything we believe is unfair to our workforce" says Hellawell who admits Sports Direct was failing its workforce
— Sarah Butler (@whatbutlersaw) September 7, 2016
Sportsdirect chair says "it's clear we are failing in many ways in HR. We're going to beef up HR, provide a nurse & welfare officer"
— Danielle Codd (@DanielleCodd) September 7, 2016
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Hellawell says Sports Direct’s directors genuinely want a worker to join them on the board (a move Ashley announced last night)
SportsDirect chair says board fully supports a workers rep on the board "someone who's not afraid 2 stand up 2 a load of suits" @BBCBusiness
— Danielle Codd (@DanielleCodd) September 7, 2016
He also defends using a company owner by Mike Ashley’s brother, John, to deliver Sports Direct stock overseas -- a deal which one investor said “doesn’t look very good”....
He says in hindsight it should have disclosed that Ashley's brother was behind Barlin, a logistics company, that supplies services to SD
— Deirdre Hipwell (@DeirdreHipwell) September 7, 2016
Onto corporate governance issues - always a sticky subject for a company where the found owns 55% of the shares.
Chairman Hellawell says the search for new independent directors is ‘ongoing’.... so no news of fresh heavyweight expertise to help steer the company.
It sounds like Keith Hellawell is giving himself a 12 month window to win back the support of Sports Direct’s investors.
He says Sports Direct must become “even more transparent and over-zealous” in the way it reports information (an area where the company has traditionally struggled).
But there’s no update on whether the company will appoint a permanent finance chief - a role which ‘acting’ CFO Matt Pearson has been conducting for more than two years!
Hellawell says board will making decision on role of acting finance boss Matt Pearson 'in due course'
— Sarah Butler (@whatbutlersaw) September 7, 2016
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Chairman Keith Hellawell gets the AGM underway.
He says he is committed to working with the parliamentary Business committee to implement Sports Direct’s turnaround plan.
But he would step down next year if shareholders vote against him.
Hellawell says will step down if he doesn't have support of independent shareholders by time of the NEXT agm.
— Sarah Butler (@whatbutlersaw) September 7, 2016
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Ho ho ho
Mike Ashley smiles for cameras before joking to chairman Keith, "I'm off now." Good one... #SportsDirectAGM
— Grace Hetherington (@gchetherington) September 7, 2016
Sports Direct AGM begins
Here we go.. Ashley and Hellawell take their seats.. pic.twitter.com/2iXmljsxaT
— Sarah Butler (@whatbutlersaw) September 7, 2016
Sports Direct’s founder is in good spirits, apparently, as he arrives for his grilling from shareholders and other critics:
Just bumped in Mike Ashley outside the loos.. Seems v perky.. Maybe 200 people here at the agm.. Bit more than the usual 6
— Sarah Butler (@whatbutlersaw) September 7, 2016
Mike Ashley arrives. pic.twitter.com/rrCsuk1BvZ
— Simon Neville (@SimonNeville) September 7, 2016
Keith Hellawell, Sports Direct’s chairman (despite his offer to quit) will address investors first:
Sports Direct's AGM about to start, hosted by someone who doesn't want to work for the company, but isn't allowed to quit...
— Simon Neville (@SimonNeville) September 7, 2016
Who will then ask shareholders to vote for him to continue working in a job he doesn't want to do. You're welcome
— Simon Neville (@SimonNeville) September 7, 2016
If you’re just tuning in, here’s our story about how Hellawell tried to resign over the serious problems exposed at Sports Direct - but was told to stay on.
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Auditorium is filling up nicely. Everyone very chatty. Coffee and pastries on offer.#sportsdirectagm
— Deirdre Hipwell (@DeirdreHipwell) September 7, 2016
Simon Neville of Buzzfeed tweets:
After some wifi fan dangling, I'm now at the Sports Direct AGM. Currently seems to be more press and unions than shareholders...
— Simon Neville (@SimonNeville) September 7, 2016
A low shareholder turnout isn’t too unusual, though. Large City investors will have cast their votes a few weeks ago, so don’t actually have to vote in person.
While we wait for the AGM to start, here’s some comment from City lawyer Nick Elwell- Sutton of Clyde & Co:
“While Sports Direct’s decision to elect a worker to its board is designed may be a response to the report, the direction of travel is now turning towards worker representation at board level as is already common on the continent.
This can be seen in TFL appointing a union representative to its board and the Prime Minister’s policy statement in July that workers should be present on the boards of big business. Quite how successful this will be remains to be seen.”
True, it does. But the conditions at Sports Direct, which the Guardian exposed last December suggest it must help Mike Ashley turn the situation around.
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Shareholders and reporters are shuffling into their seats in the Auditorium* at Unit D of Sports Direct’s HQ.
(* - basically, a room in a warehouse)
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City chairmen are meant to be the ultimate power in the boardroom, with the power to sack a mere CEO if required.
But Keith Hellawell’s failed resignation attempt shows that Mike Ashley does things differently at Sports Direct.
My colleague Graham Ruddick tweets:
Slightly confused on Sports Direct. If chairman offered to resign, who had power to stop him? He is supposed to be head of board
— Graham Ruddick (@GrahamtRuddick) September 7, 2016
Keith Hellawell "offering to resign" rather suggests that he is not real power behind the board....
— Graham Ruddick (@GrahamtRuddick) September 7, 2016
That also shows why Sports Direct might struggle to find a high-calibre replacement....
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My colleague Sarah Butler will be covering the AGM action for us - here’s the scene outside Sports Direct’s HQ:
News crews aplenty outside Sports Direct HQ ahead of the AGM this morning.. I'll be live tweeting pic.twitter.com/1asm8rzMW1
— Sarah Butler (@whatbutlersaw) September 7, 2016
Lisa Nathan of campaign group ShareAction is also there:
A crowd of cameras outside the #SportsDirectAGM. Set to be an exciting day at #SportsDirect HQ in Shirebrook. pic.twitter.com/edd71srdvl
— Lisa Nathan (@lisarnathan) September 7, 2016
This is from The Times’s Deirdre Hipwell:
Media scrum starting to assemble at the sports direct annual meeting ... pic.twitter.com/Qf20ybwbzd
— Deirdre Hipwell (@DeirdreHipwell) September 7, 2016
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The Sports Direct AGM kicks off (literally and metaphorically) in around 50 minutes, at 11am BST.
According to the schedule, the board will spend 45 minutes presenting their report to shareholders, and the ‘interested parties’ who are also welcome to attend.
A 30-minute question-and-answer session will follow -- although I’m not sure that will be enough time for all the issues to be raised.
Then the first tour of the Shirebrook warehouse will begin, followed (after a brief lunch) by the presentation (which you, dear readers, can see online here).
Sports Direct have allotted just half an hour for lunch at today's AGM and investor meeting — controversial pic.twitter.com/Ca9xzKUVII
— Oscar Williams-Grut (@OscarWGrut) September 7, 2016
MA = founder Mike Ashley;
DF = Dave Forsey, the CEO, who was blamed for Sports Direct’s mistakes in the review published yesteday.
Boom! Another Sports Direct investor has announced it will vote against the board at today’s AGM.
More pressure on Sports Direct: Railways pension scheme votes against all directors. Says it's a big decision but has lost faith in board.
— Sean Farrell (@farrell_s) September 7, 2016
Photos from the AGM
It’s pretty busy at Sports Direct’s Shirebrook HQ this morning, as executives and reporters arrive for the AGM.
Chairman Keith Hellawell gave reporters a cheery “Morning”, but didn’t discuss his resignation offer.
Sports Direct chairman Keith Hellawell arrives at the company's AGM in Shirebrook pic.twitter.com/OSq2hLEHy4
— Alexander Britton (@adbritton) September 7, 2016
SPD’s employees have also been arriving for work:
The Telegraph’s Ashley Armstrong sums up the morning....
This morn we've already had a profit warning, a cap ex hike, an offer from the chairman to resign & Sports Direct's AGM hasn't even started
— Ashley Armstrong (@AArmstrong_says) September 7, 2016
Sports Direct’s shares are still being hammered in the stock market, and are currently down almost 10%.
Investors aren’t impressed by its warning of falling profits and chairman’s Hellawell’s failed attempt to resign.
Analyst Joshua Raymond of XTB.com explains:
“Investors rapidly sold out of Sports Direct shares as the UK market opened after a double whammy of bad news this morning.
First and foremost, the retailer expects profits to fall by 20%, with underlying earnings expected around £300m, marking a fall of £81m from a year ago. And secondly the fact the firm rejected Chairman Dr Keith Hellawell’s resignation. Shareholders have long felt that the firm is held too tightly under Mike Ashley’s grip and Chairman Hellawell has been unable to wield the sufficient power needed to make the radical changes required. So news of this rejection ultimately raises the feeling amongst larger shareholders such as Legal and General that Sports Direct will continue to operate with a Chairman that lacks sufficient influence.”
Here are some more slides from this afternoon’s presentation, showing how Sports Direct will implement its turnaround plan:
The prospect of Sports Direct becoming the new Selfridges has caused some mirth on social media...
..@NickBubb1 @whatbutlersaw how about the Newcastle of retail ??
— steve hawkes (@steve_hawkes) September 7, 2016
Mike Ashley you craaaazy ! #sportsdirect have more chance of becoming like #Selfridges than #Asda have of being the #Harrods of food! #never
— FoxHedge (@queennoreen) September 7, 2016
@NickBubb1 @whatbutlersaw if it could just be a sports retailer without chewing gum embedded in the carpet that would be a good start
— Ross Crombie (@RossCrombie) September 7, 2016
Sports Direct: We want to be like Selfridges
Mike Ashley is going to declare today that Sports Direct hopes to be the Selfridges of sports retail by the end of the decade.
Yes, you read that right.
Here’s a slide from the presentation which Ashley will give at today’s Open Day at 2pm (agenda here):
We can’t fault Ashley’s ambition, in the face of the revelations of unacceptable working practices behind the scenes at Shirebrook.
He recently set himself the target of emulating John Lewis - so Selfridges would be an even bigger stretch (Sports Direct Food Hall, anyone?).
At this rate he’ll be gunning for Harrods by Christmas....
Despite Sports Direct’s efforts to turn over a new leaf, it is still employing Mike Ashley’s daughter’s boyfriend to run its property arm.
The company says today that:
As previously disclosed, our Property team will continue to be led by Michael Murray and any remuneration will be decided at the Board’s discretion.
Murray, who recently pulled off a £108m property deal on Oxford Street, could potentially earn 25% of the value created by his team. Some commentators have pointed out that he doesn’t have immense experience, as he’s only in his mid-twenties.....
To kick things off Sports Direct statement saying chairman Hellawell is staying and Ashley's daughters boyfriend will still run properly..
— Sarah Butler (@whatbutlersaw) September 7, 2016
Mike Ashley insists that, despite much City chatter, he isn’t planning to take Sports Direct private again.
The company says:
Further to the statement made in the Company’s preliminary results announcement on 7 July 2016, and in response to repeated speculation, Mike Ashley has confirmed to the Board that it remains the case that he has no current intention to take the Company private, and has indicated his willingness for the Company to confirm this statement publicly.
Our retail writer Sarah Butler explains why Sports Direct is less profitable....
Sports Direct also warns that profits hopes dropped to £300m from £380m because of lower gross margins and higher operating costs..
— Sarah Butler (@whatbutlersaw) September 7, 2016
Veteran retail analyst Nick Bubb is alarmed by Sports Direct’s new profit forecasts:
Ouch: Sports Direct warn that EBITDA will fall from £380m to £300m this year...
— Nick Bubb (@NickBubb1) September 7, 2016
This chart shows how Sports Direct shares have taken an early dive:
Updated
Sports Direct shares plunge
OUCH! Shares in Sports Direct have fallen sharply at the start of trading.
They tumbled by up to 10%, before stabilising around 7% lower, at 325p. That more than wipes out yesterday’s 5% rally.
Investors clearly aren’t impressed with the news that profits will fall by a fifth this year.
The news that Keith Hellawell’s resignation has been rejected may not have improved the mood, given that so many shareholders had demanded his departure.
Sports Direct has also revealed that its profits will probably fall by 20% this year, in a statement to the City ahead of this morning’s AGM.
It now expects to post underlying earnings of around £300m this financial year, down from £381m in 2015-16.
But that is also determined on achieving group sales growth of at least 9%, and only a small decline in profit margins.
Sports Direct chairman offered to resign!
Sports Direct has just revealed that its chairman, Dr Keith Hellawell, offered to resign over the weekend!
But the offer was rejected -- with SPD’s board asking Hellawell to stay on and help improve the company.
Here’s the statement issued to the City a few minutes ago:
Further to the Working Practices Report published by the Company yesterday, the Company announces that Dr Keith Hellawell QPM has been asked by the Board, which includes the Company’s majority shareholder, Mike Ashley, to continue in his role as Chairman.
Dr Hellawell had offered to step down over the weekend in the light of the shortcomings highlighted in the report, but he will stay in his role in order to assist with making further improvements.
Sports Direct statement says Hellawell been asked to stay on despite offer to resign ahead of shareholder vote..
— Sarah Butler (@whatbutlersaw) September 7, 2016
Hellawell, a former police chief constable and drug czar, has lost the confidence of some bigname investors recently - including Hermes, Legal & General, Aberdeen Asset Management and Royal London.
But crucially, not Mike Ashley (who still owns 55% of the company).
On Monday, my colleague Nils Pratley argued that a responsible chairman would have noticed the problems at Sports Direct, including paying staff below the minimum wage:
Hellawell may get credit for offering to walk the plank - but some investors will surely demand a change today.....
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The agenda: Sports Direct AGM showdown with investors
Good morning.
It’s time for Sports Direct’s board to face the music.
After all the revelations about “Victorian workhouses”, “gulag” conditions and zero hour contract misery, Mike Ashley and his top lieutenants are about to hear from their critics as the troubled retail chain holds its Annual General Meeting with shareholders.
And it promises to be an absolute zinger of an AGM, which starts at 11am. City investors and unions alike are lining up to blast the company, which has become associated with some of the worst business practices in modern Britain.
Chairman Keith Hellawall will face particular criticism, with some big shareholders determined to vote against his re-election. Royal London Asset Management, for example, has warned that Hellawell’s position was “untenable”.
As you probably already know, Sports Direct admitted yesterday that it had let its warehouse workers down badly.
It is now offering all its shop staff permanent contracts -- but not the 4,000 agency staff at its Shirebrook site in Derbyshire -- and pledging to pay over the minimum wage.
Guardian front page, Wednesday 7 September 2016: Sports Direct admits failure on zero hours pic.twitter.com/KqXmCPJyTM
— Guardian news (@guardiannews) September 6, 2016
Late last night, Mike Ashley issued an apology to staff for the ‘serious shortcomings’ at his company, and promised to appoint a workers’ representative to his board to help drive improvements.
He said:
“I have always believed that Sports Direct was built by the great people who work here. I therefore wish to apologise to you on behalf of myself and The Board for the shortcomings that have occurred in our working practices, which have been identified in the report.”
Will that be enough to placate critics?
Sports Direct is also holding an open day at Shirebrook, allowing people (including our reporters) to see conditions for themselves.
Here’s the order of business:
We’ll be tracking all the action at the AGM, and beyond, through the day....
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