Morwenna Ferrier 

M&S must pick a side: young and trendy or mature and affordable

Marks & Spencer cannot be all things to all shoppers, the retailer must find its focus in order to revive flagging fashion sales
  
  

Marks and Spencer womenswear
Marks and Spencer has suffered yet another fall in clothing sales. Photograph: Alamy

I’m surprised M&S’s clothing sales are down again. Since the release of its chic pink coat in 2013, the retailer has successfully introduced a statement piece each season and has done a good job of promoting it (for example, it produced a faux suede version of its own skirt, a meta and brilliant move – I bought it).

This season’s “it” item is likely to be the Autograph leather wrap skirt. The belted A-line number is on-trend and expensive enough to feel like a luxe purchase.

Perhaps therein lies the problem – if you are going to spend more than £100 on a skirt, would you go to M&S? If you’re young, would you opt for Autograph instead of Topshop? And while the Autograph and Limited Edition collections tend to be carefully curated and promoted, these lines comprise only a fraction of the clothing M&S produces. In short, why would fashion-focused shoppers want to go to Marks & Spencer?

What should help lift sales is the forthcoming Alexa line, which is aimed at young women. Given Alexa Chung’s status, I have no doubt it will sell out.

In the end, though, M&S will need to pick a side – it wants to attract younger shoppers but what it offers them is limited and available in only a few stores. However, if it wants to retain older consumers, the retailer must slash its prices to better compete with the rest of the high street.

 

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